CLUB POLICIES

The parents are an integral part of the Chattanooga Red Wolves Academy support system. It is important that parents observe the guidelines established by the Club, Leagues, and Governing Body.

 I will….

• Be encouraging, supportive, and affirmative regarding my child’s play on the field

• Respect officials and accept their decisions

• Support the coach, manager, and the team

• Volunteer my services and talents to the Club when possible

• Familiarize myself with the Laws of the Game

• Comply with the rules, policies, and procedures of the team and the club as they apply to me.

• Discuss my child: 1) only with my coach, 2) not with the manager or any other person, 3) only at a time mutually agreed upon by the coach. 4) never prior to, during, or directly after a game.

Further, I will never…

• Engage in dissent directed to an official

• Engage in any kind of unsportsmanlike conduct with any official, coach, manager, player, or parent

• Interfere at any time with the duties and responsibilities of the coach or manager

• Act in any way that is detrimental to the team or Chattanooga Red Wolves Academy

Registration fees are refundable only if:

• The player moves more than 50 miles away before the season starts, or
• The player has a season-ending injury or illness documented by a physician.
• Mental health-related withdrawals may qualify only with documentation from a certified mental health physician.

No refunds are given for:

• Schedule conflicts
• Voluntary withdrawal for other reasons
• Unprocessed installment payments
• Weather cancellations, acts of God, or forfeits

Injury/illness refund requests:

Must be submitted in writing

Must be made within 2 weeks of the injury/illness

Must include a physician’s note

If the academy cannot place a child on a team:

A full refund will be issued.

Team fees:

Refunds are only considered at the end of the seasonal year if there is surplus money remaining.

Families remain responsible for team fees even if a player leaves mid-season.

If you want, I can also help you:

interpret whether your situation may qualify,

draft a refund request email,

identify ambiguous language in the policy, or

rewrite this into clearer/legal-friendly wording.

Registration Grace Period: If you submit a registration in error and need to cancel, please send an email to trobertson@redwolves-sc.com within 48 hours from the time of registration. A full refund will be granted as long as the written explanation has been received within the 48-hour time frame.

Camp Credits: Cancellations that occur at least 7 days before the start of camp will be eligible for a camp credit. Camp credits cannot be transferred to another family account. Only the participant listed under the family account that has been awarded the credit will have access to the credit. All credits must be used during the same camp season and will expire at the conclusion of the final session of the camp (of that year) if they have not been used.

Camp Refund Requests: All requests for refunds must be completed 14 days prior to the start of camp by emailing trobertson@redwolves-sc.com. All monies paid with the exception of a $25.00 administrative fee plus credit card transaction fees, per weekly session, enrolled OR a $20.00 administrative fee plus credit card transaction fees, per single day session enrolled, will be refunded provided the notice of cancellation is received 14 days prior to the start of camp. No refunds will be provided less than 14 days prior to camp, for expulsion from camp, for voluntary withdrawal from camp, or for injuries or illnesses sustained prior to or at camp. 

2026/27 CRWA Parent/Guardian Expectations Contract

2026/27 CRWA Player Expectations Contract