COVID-19 Refund Policy Addendum: Given the unprecedented situation with COVID-19, CRWA’s refund policy will be adjusted for the 2022 / 2023 seasonal year. The Academy will allow for a prorated refund or credit for the total amount of weeks not completed, should a “shutdown” lasting more than 4 weeks, either in part or consecutive, be mandated by federal, state, or local authorities. These weeks will be counted over the course of the 2022-2023 season and would be inclusive of the first 4 weeks of a shutdown.
*The term "shutdown" refers to a full shutdown of all activities. No training or game play of any kind is allowed.
ACADEMY PROGRAM: Due to the nature of the year-long commitment and limited rosters, refunds will be considered only in extreme circumstances for the following reasons:
· The player moves more than 50 miles (one way) from his/her primary residence prior to the start of the season. Subject to a $50 administrative fee. Credit card transaction fees are non-refundable.
· The player is unable to participate due to a season ending injury or illness as documented by a physician (signed physician’s note required, must state the player is not allowed to return to play for the remainder of the seasonal year). Refund requests due to this reason must be made within 2 weeks of injury or illness. Subject to a $50 administrative fee. Credit card transaction fees are non-refundable.
No refund, credits, or fee transfers will be allowed for any other reasons. This includes the cancelation of any installment payments which have not yet processed. CRWA offers a payment plan for player club fees as a convenience. If a player chooses to leave the club mid-season, the financial commitment must still be fulfilled. No player pass will be released if funds are due to the club.
Conflicts with practice schedules are not grounds for refunds. and must have a physician’s note included stating the player will be unable to return to all soccer activities for the remainder of the named season. There will be no reimbursements granted for any programming canceled due to weather, acts of God, or forfeits.
TEAM FEES: Refunds on team fees will only be issued at the close of the seasonal year and when a remaining surplus has been identified. If a player leaves a team mid-season, the family is still responsible for team fees.